eVisit

From the comfort of your home.

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eVisits are offered to our existing patients seen by one of our Specialists for your convenience and to save you time by providing care through our online platform. All eVisit communications occurs in writing through our email system with a specialty clinician you have seen in the last year (no video or verbal contact will occur). One eVisit is available per patient, per week.

Slide An eVisit can replace an in-person clinic or Video Visit appointment and certain Urgent Care Visits. You won’t need to wait for a scheduled appointment or leave the comfort of your home. They are especially useful for updates or treatment adjustments for existing medical conditions, or relatively straightforward new medical problems. They are not intended for simple refill or scheduling requests, or for urgent medical questions as it may take up to 4 business days for a specialist to respond with medical advice.

If you would like to request an in-person appointment instead, please go to Contacts > Schedule An Appointment. If your pet needs urgent medical care, please contact TruVet Specialty and Emergency Hospital at 707-787-5340.
A Higher Standard

What to Expect from an eVisit

After accepting these terms and conditions and submitting your eVisit request, a clinician will respond within 1-4 business days. They may provide medical advice you can act on without further consultation (possibly including orders for testing and/or a new prescription), or they may direct you to bring your pet into the hospital.

eVisit Fees

You may be charged for using the eVisit service. You are responsible for all fees.

What to Expect from an eVisit

After accepting these terms and conditions and submitting your eVisit request, a clinician will respond within 1-4 business days. They may provide medical advice you can act on without further consultation (possibly including orders for testing and/or a new prescription), or they may direct you to bring your pet into the hospital.

eVisit Fees

You may be charged for using the eVisit service. You are responsible for all fees.

Completing Your eVisit Request

It can take 10-20 minutes to complete your eVisit request. You may be asked for a list of medications you have already tried to treat your pet’s condition. Please have this information ready as you cannot save your progress and finish later.

After submitting your eVisit request, you can expect a response from a clinician within 1-4 business days. If you do not receive a response within 4 business days, please call the hospital directly by phone.

Request eVisit

Completing Your eVisit Request

It can take 10-20 minutes to complete your eVisit request. You may be asked for a list of medications you have already tried to treat your condition. Please have this information ready as you cannot save your progress and finish later.

After submitting your eVisit request, you can expect a response from a clinician within 1-4 business days. If you do not receive a response within 4 business days, please call the hospital directly by phone.

Request eVisit