In an effort to allow us to focus on the special and emergency needs of our patients, we do not provide routine or wellness care.
We generally encourage you to visit your pet however please check with your doctor or a member of the medical team to see if visitation for your pet is recommended. Visiting hours are between 9am-7pm. If you need to visit outside of these hours, please inform the attending doctor. We will make every attempt to be flexible, but in some instances due to the nature of emergencies and the number of patients hospitalized, we will need to enforce the visiting hours so that we can continue to provide high quality care. Please limit visits to 30 minutes unless your pet cannot leave the treatment area, in which case the visitation will be limited to 10 minutes.
What if my pet is currently seeing a doctor at TruVet Specialty and Emergency Hospital and is having problems at home related to the condition for which he/she is being seen?
For clients with non-emergency concerns:
- You may ask your doctor a brief email question here
- You may call 707-787-5340
We feel that you, your veterinarian, and TruVet Specialty and Emergency Hospital are all part of your pet’s healthcare triad. Once we have seen your pet at TruVet, we will then fax, or email information over to your veterinarian to keep their medical records up to date. We are also happy to consult with your veterinarian by phone.
There are instances where your veterinarian my feel that your pet will require advanced diagnostics, intensive care, and/or specialized treatments that he/she may not be equipped to provide. We are fortunate to be able to offer our patients special diagnostic options, consultations with specialists, and 24-hour monitoring in an intensive care setting.
A family veterinarian and a veterinary specialist have both earned Doctor of Veterinary Medicine degrees, requiring an undergraduate degree, 4 years of veterinary college, professional training, and then successful completion of the state and national licensing boards. Veterinary Specialists are veterinarians that have completed typically 4 years of advanced training in a specific area of veterinary medicine and have passed exams to become board-certified. At present there are over 20 recognized veterinary specialties. Read more about how a veterinary specialist can work with your primary veterinarian here.